Please note that we have a different return policy depending on what product is purchased.
Weekend Boots: We accept returns and exchanges on all unworn, regular priced Weekend Boots within 30 days. Exchanges are on us, as many times you need to get the fit just right! If a return is what you want, we charge a 15£ flat Green Return Fee. This covers the cost to ship + carbon offset the returned order. Just reach out to us at firstname.lastname@example.org to coordinate a return or exchange.
Rain Boots: Unfortunately, all rain boot orders to the UK are FINAL SALE. We do not accept returns or exchanges.
Sale items: * All items on sale are eligible for exchanges only, or return for store credit. This includes all discounted items, and items part of our One-Time Only Sale.
** Gift with confidence. We have extended our returns and exchanges window to 60 days over the holidays.
If you have any other questions, contact us at email@example.com.